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GL Solutions Information
OSFM transitioned to GL Solutions September 29, 2025 for Elevator Safety Registrations, Certificates of Operation, Permits, Variances and Licenses; Fire Prevention Licensing and Boiler Licensing. We have experienced challenges during this software system migration.
If you are experiencing a public safety concern that will result in the shut down of an elevator due to the inability to renew a Certificate of Operation or if experiencing the inability to work due to an expired License, please communicate that concern to the GL Helpdesk so your call can be routed appropriately. All other applications will be processed in the order in which they were received, so please be aware that processing times may be longer than normal.
We thank you for your continued patience as we work to process applications in the new system.
Main Login to the Licensee Portal (Bookmark this link and navigate to login page to avoid further login issues)
Elevator Search
Elevator Search
Licensee Registration Permit Search
GL Solutions Help Desk Phone Number: +1 (217) 635-3997.